FAQ

Frequently Asked Questions

Your questions, answered

Simply add items to your cart and proceed to checkout to place your order. I will then personally contact you by email. For custom items, I will confirm all personalization details with you.

I exclusively accept Bitcoin (BTC) payments, both on-chain and via the Lightning Network. Payment details will be sent to you after your order details are confirmed.

Absolutely. I love bringing unique ideas to life. If you have a special request that isn’t available on my product pages, please contact me directly to discuss your project.

The images on my website are a close representation of the final product design and style. As each piece is individually handcrafted, the item you receive will be made uniquely for you. These differences are inherent to the artisanal process and the natural materials used, adding to the charm and authenticity of your item.

You can select your preferred shipping option during the initial checkout. I will review your choice to ensure it is the most suitable for your location and order. If any adjustments are needed, I will discuss them with you when I confirm your final order total.

Estimated shipping time is typically 5-7 business days for deliveries within Europe and 10-15 business days for worldwide destinations. Please be aware that this does not include the production time for any items made to order, which is specified on the product page.

Yes, if tracking is available for your destination, I will send you the tracking details as soon as your order has been dispatched.

Due to the personalized nature of my products, I do not accept returns or offer refunds. However, if your item arrives damaged, please contact me immediately with photos of the damage, and I will find a solution.